What is your role within the R&D Department?
I am responsible for the overall coordination of the work done by the teams that are involved in the creation and development of our content for our three global markets: education, business, and consumer.
What issues do you deal with on a daily basis that contribute to the development of the TELL ME MORE product?
I combine managing the team with managing new projects, to ensure that the projects are launched on time, with the level of quality that is expected of and associated with TELL ME MORE. We meet with customers and learners in order to carry out in-depth studies defining the specific needs and expectations of our clients and their markets. Those needs can differ depending on whether the end customer is an individual, a Fortune 500 company, a government agency or a high school. This helps us highlight things that need improvement or new ideas we can incorporate into our products, in order to ensure that our products correspond as closely as possible to our clients’ requests. We then set up an internal team tasked with working on each of these projects. This team is made up of programmers, educational specialists, and editorial professionals who work hand in hand to move the project forward. As a matter of fact, this is how we developed our dynamic “Film Set” activity, which allows learners to participate in an interactive immersive role-play situation. Here at TELL ME MORE, it’s important that the language-learning experience be fun and appealing to the end user.
In your opinion, what makes TELL ME MORE unique?
Our ability to offer a wide variety of content in a large number of languages, and the fact that we target a large and extremely diverse audience. My dream would be to continue to expand our range of products, particularly by adding more authentic television content and videos.
